FAQ

How do I purchase in bulk? 

If you are ordering a large amount of boards or need a formal written estimate for your office, please contact us. Our experts are here to help at: 866-366-1500

Where do I upload my artwork? 

1. Once you’ve placed an order, your account manager will email you a link where you can upload your artwork.  
2. If the artwork needs resolution adjustments or other edits, you can choose to use our in-house graphic design service to ensure the highest printing quality. A PDF proof will be created showing the exact design. We reserve the right to charge additional artwork fees depending upon the complexity of your files and the amount of time that our graphic designers need to make your files compatible. We do not charge you for the service until you are fully satisfied with your PDF proofs and color samples. You can make up to 3 revisions at no additional charge. More than 3 may require an additional charge.
3. You will sign off on both the PDF proof and color samples. At that time your account manager will complete your order and bill your credit for the rest of the order. 

What if my artwork is lo-res or I need help with the designing process? 

If the artwork needs resolution adjustments or other edits, you can choose to use our in-house graphic design service to ensure the highest printing quality. A PDF proof will be created showing the exact design. We reserve the right to charge additional artwork fees depending upon the complexity of your files and the amount of time that our graphic designers need to make your files compatible. We do not charge you for the service until you are fully satisfied with your PDF proofs and color samples. 

You will sign off on both the PDF proof and color samples. At that time your account manager will complete your order and bill your credit for the rest of the order.

What files do you accept?

The preferred file types are vector images such as:

• .ai (Adobe Illustrator)
• .eps
• .pdf
• .dwg Cad Drawing
• Usually Acceptable / Non vector
• .jpg (High Resolution)
• .tif (High Resolution)
• .psd (High Resolution)

What type of board do I need?

We offer many types of custom printed boards. Make sure you choose the right board for your design. 

• Framed Wall Mounted – Magnetic & Non-Magnetic
• Unframed Wall Prints Only – Non-Magnetic Only
• Small Hand Held – 6″x9″, 9″x12″ & 12″x18″ – Non-Magnetic
• Portable & Reversible – Magnetic Only
• Conference Cabinets – Magnetic
• Standing Easels – Magnetic & Non-Magnetic

What is the turnaround time? 

With a lead time of only 5-7 business days, you can order your custom dry erase board, with any design imaginable at a competitive price.