The trucking company is only responsible for taking the freight to the back of their truck. It is your responsibility to take the freight into the building. Your freight charges billed through the OptiMA Companies only cover you to this point.

If you request INSIDE DELIVERY, there is an additional charge from the trucking company and you are 100% responsible for these charges regardless of the size of your order. The charges are determined and controlled by the trucking company. OptiMA has no control over this charge. You can make arrangements with the delivering carrier directly for inside delivery and they will collect the fees from you accordingly. OptiMA does not get involved with this process.